The triage system will operate from 8.00 a.m. every working day (Monday to Friday excluding bank holidays).

Patients will be asked to submit their medical and admin requests via a short online form.

The medical form contains five questions about your medical issue.

You will be able to upload photos as necessary on the online form.

You can access the form from a smartphone, tablet, PC, via the NHS App 

The form has an option to submit a medical query for yourself or on behalf of someone else; for example a child, a relative or someone you care for. Please ensure you provide the patient’s details and contact information when submitting the request. We will usually contact the patient directly unless alternative arrangements are clearly agreed.

 The form is designed to be easy and quick to complete. At the end of this document is a copy of the form for you to see. You will receive an acknowledgement once you submit your form.You can also choose to have a copy of your request sent to you.  Please include as much detail as possible, including how long the problem has been present, any worsening symptoms, and what you are concerned about.

If you are unable to complete the form yourself, our reception team will be happy to help you either over the phone or in person.

Please ensure your contact details are up to date so we can reach you.