Accurx is the name of the software we are using to support our total triage model. Accurx is an approved NHS supplier

We understand you may have concerns about the security of your medical records when using a new system. Please be assured that your personal information will remain just as secure as it is currently.

Accurx uses encryption to protect data both when it is sent and when it is stored. This ensures that only authorised individuals can access your information. All data is securely stored within UK-based Microsoft Azure data centres.

Accurx complies with strict security and data protection standards set by the NHS and the government. It also undergoes regular independent security assessments to ensure its systems remain safe. Further details about its security certifications are available in the Accurx Resource Centre.

Your request is reviewed by trained staff, not automated decision-making.