If you’re looking to book something in the future that you don’t feel is urgent, you will still be able to submit your request using the medical request form as long as we have capacity. We offer same day appointments where the medical issue needs to be dealt with on the same day but our triage team assess all forms in the same way and you will be offered an appointment, or given advice regarding help from elsewhere, within the most appropriate timescale for your issue. 

You may be able to seek assistance from a pharmacist. Pharmacists are highly trained healthcare professionals, with five years training and spend a high percentage of their time assisting patients with minor conditions and they are now able to prescribe antibiotics andother medication under the Pharmacy First scheme. 

• Sinusitis (aged 12+)
• Sore throat (aged 5+)
• Earache (acute otitis media, aged 1–17)
• Infected insect bites (aged 1+)
• Impetigo (aged 1+)
• Shingles (aged 18+)
• Uncomplicated UTI (women aged 16–64)

Not all cases of the above conditions can be dealt with by pharmacies. You can check whether it is likely that a pharmacist can help you by clicking here.

 Pharmacists can also give advice on other medical ailments such as:

• Acne, spots, pimples, athlete’s foot, cold sores, blisters, corns, calluses;
• Conjunctivitis (2 years+), dry eyes, sore eyes, watery eyes;
• Head lice, thrush, worms, mouth ulcers, oral thrush, piles, skin rashes, scabies;
• Sunburn, hayfever and allergies;
• Failed contraception (16+);
• Indigestion remedies;
• Diarrhoea and tummy bugs;
• Eczema/dry skin;
• Headache or migraine;
• Cold and flu symptoms, sore throats, warts and verrucas.

You are able to discuss your symptoms with a pharmacist.

We would not usually expect to prescribe the following items as these are usually readily available from pharmacies. 

• Cream/medication for thrush
• Cough and colds medication
• Common pain killers such as paracetamol and ibuprofen
• Head lice/worms treatment
• Hayfever and allergy treatment
• After sun/sunburn
• Calpol/ibuprofen for children
• Indigestion remedies
• Moisturisers